Cookie / Privacy Policy
About this privacy policy
This privacy policy explains what information we may collect about you, how we may use it, and the steps we take to ensure that it is kept secure. It applies whenever we collect your data (including when you use our website or other digital platforms), so please read it carefully. We also explain your rights in respect of your personal data.
Please note that our website and other digital platforms may contain links to third party websites / digital platforms which are provided for your convenience. We are only responsible for the privacy practices and security of our own digital platforms. We recommend that you check the privacy and security policies and procedures of each and every other website / digital platform that you visit.
How to contact us about your personal data or this privacy policy
If you have any questions about this privacy policy or about your personal data, please email us at info@kongevents.co.uk or write to us at the following address:
Data Controller
Kong Group LTD
64 Amy Street
Leicester
LE3 2FB
Information we collect and what we use it for
When we process your orders or enquiries we may collect and store information about you such as your name, company name, address, delivery address, email address, telephone number and bank account details.
We collect and may share this information, so we can provide the services you order and manage your account.
All information that we collect about you will be recorded, used, and protected by us in accordance with applicable data protection legislation and this privacy policy.
With your consent we would like the opportunity to keep you informed about our products, news and offers and carry out market research so we can improve the products and services we offer. You can unsubscribe from our mailing list at any time by emailing info@kongevents.co.uk or writing to the address above.
COOKIES
Our websites use cookies. Cookies collect information about your use of our website, including things like your connection speed, details of your operating system, the time and duration of your visit and your IP address. The information collected by cookies enables us to understand the use of our site, including the number of visitors we have, the pages viewed per session, time exposed to particular pages etc. This in turn helps us to provide you with a better experience, since we can evaluate the level of interest in the content of our website and tailor it accordingly. We will not attempt to personally identify you from your IP address unless required to as a matter of law or regulation or in order to protect our, or our other customers’, rights.
Most browsers automatically accept cookies. You can set your browser options so that you will not receive cookies and you can also delete existing cookies from your browser. However, you may find that some parts of the site will not function properly if you disable cookies.
Disclosure of your information
In order to provide our products and services to you we may need to share information about you with other organisations we have appointed to carry out some of the data processing activities on our behalf. These may include, for example, payment processing organisations, delivery organisations and Credit Rating Agencies. We may use mailing houses to manage our mailing list and marketing activities.
We may share your data with third parties (a) if we are under a legal or regulatory duty to do so, (b) if it is necessary to do so to enforce our terms and conditions or other contractual rights, (c) to lawfully assist the police or security services with the prevention and detection of crime or terrorist activity, (d) where such disclosure is necessary to protect the safety or security of any persons, and/or (e) otherwise as permitted under applicable law.
Some of the organisations to which we may disclose your personal information are situated outside of the United Kingdom and European Union in countries which may not have laws that protect privacy rights as extensively as in the United Kingdom. If we do transfer your personal information to other territories, we will take proper steps to ensure that your information is protected in accordance with this privacy policy.
In all instances where we disclose your information to third parties, we will ensure that your information is appropriately protected.
Monitoring
Please note that for the safety and security of you and our employees, CCTV is in operation at our premises and may be in operation at any of our events.
How long do we keep your personal information?
Unless we explain otherwise to you, we’ll hold your personal information based on the following criteria:
- For as long as we have reasonable business needs, such as managing our relationship with you and managing our operations;
- For as long as we provide goods and/or services to you and then for as long as someone could bring a claim against us; and/or
- Retention periods in line with legal and regulatory requirements or guidance.
More about your personal information – your rights
If you have subscribed to receive marketing communications, you can unsubscribe at any time by emailing info@kongevents.co.uk or writing to the address above. You may also correct or update your personal information at any time using the same contact details or submit a request for your personal details to be deleted.
You have the right to receive a copy of the personal information that we hold about you. Please write to us at the address above if you wish to exercise this right.
Changes to this privacy policy
We aim to meet high standards and so our policies and procedures are constantly under review. From time to time we may change this privacy policy. Accordingly, we recommend that you check this page periodically in order to review the latest version.
Where to make a complaint
If you have a complaint regarding any aspect of your personal data or this privacy policy, please write to us at the above address. If you are still not satisfied with the outcome of your complaint, you may write to the Information Commissioner’s Office at the following address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
You can also contact the Information Commissioner’s Office using their online form: https://ico.org.uk/global/contact-us/email/